General terms of use and booking

GENERAL TERMS OF USE AND BOOKING LuxMare Privé — Costa del Sol 1. SCOPE AND ACCEPTANCE These terms govern access to and use of the LuxMare Privé website and digital services (hereinafter “LuxMare Privé” or “we”), and where applicable the request and booking of high-end stays and related experiences. By browsing, registering or booking, you confirm that you have read and accepted the version published at the time of use. 2. SERVICE PROVIDER Trading name: LuxMare Privé. Activity: intermediation and management of luxury stays and experiences on the Costa del Sol. General contact: info@luxmareprive.es Website: https://www.luxmareprive.es Full corporate, registry and tax details are available in the site footer or on written request, as required by applicable law. 3. PURPOSE OF THE SERVICE LuxMare Privé provides a digital platform to browse properties, request information, start bookings and manage your contractual relationship with us. Descriptions, images and features are indicative unless expressly stated otherwise in a binding offer. 4. USER ACCOUNT AND SECURITY Registration may require accurate, up-to-date data. You are responsible for the confidentiality of your credentials and for activity under your account. LuxMare Privé may suspend or close accounts where there are signs of fraud, breach or risk to service security. 5. BOOKING AND CONTRACT 5.1. Availability, rates and specific conditions shown in the booking flow take effect after express confirmation by LuxMare Privé or its authorised representatives. 5.2. A booking may require a deposit and express acceptance of these terms and, where applicable, villa- or season-specific conditions. 5.3. LuxMare Privé may refuse or cancel a request for objective reasons: unavailability, documentation requirements, regulatory obligations or sector compliance policies. 6. PRICES, TAXES AND INVOICING Amounts are in euros (EUR) unless stated otherwise. Applicable taxes and lawful charges will apply. Tourist taxes or other local fees, if any, will be clearly communicated before final payment. 7. PAYMENT METHODS Depending on operational configuration, we may accept card via a secure gateway, other authorised electronic means, or bank transfer for deposits or balances. Card data is processed under the gateway’s security rules; LuxMare Privé does not store full card numbers on its own systems. 8. CANCELLATIONS, CHANGES AND NO-SHOW Cancellation, change and refund policies are specific to each property, season and rate. A binding summary is shown before payment or contract confirmation. Where no specific published terms exist, mandatory consumer law applies. 9. GUEST OBLIGATIONS You agree to use the property and services diligently, respect community and safety rules, comply with local law and report incidents without undue delay. 10. INTELLECTUAL AND INDUSTRIAL PROPERTY Site content (text, graphics, logos, databases, software and design) is owned by LuxMare Privé or its licensors. Reproduction, distribution or adaptation without express permission is prohibited except as allowed by law for private use. 11. THIRD-PARTY LINKS AND SERVICES The site may link to third-party sites. LuxMare Privé does not control and is not responsible for their content or policies. Please read their terms and privacy notices before providing data or contracting. 12. LIMITATION OF LIABILITY To the fullest extent permitted by law, LuxMare Privé is not liable for lost profit, indirect or consequential damages from use of the site, except in cases of wilful misconduct or gross negligence, or where mandatory consumer law provides otherwise. 13. FORCE MAJEURE Delay or inability to perform due to circumstances beyond our reasonable control (including natural disasters, conflict, administrative restrictions or major network or supplier failures) is not a breach. 14. DATA PROTECTION Personal data processing is described in the Privacy Policy linked in the site footer. Cookies and similar technologies are covered in the Cookie Policy. 15. LAW AND DISPUTES These terms are governed by Spanish law. For consumers resident in the EU, mandatory rules of their country of residence may apply. Unless mandatory law provides otherwise, disputes are subject to the courts of Málaga (Spain), without prejudice to consumers’ rights to bring proceedings in their place of residence. Last updated: April 2026.